Privacy Policy

This Privacy Policy explains what information Woven Crown LLC collects, how we use it, and your choices. We keep this simple because we collect only what we need to make and deliver your order.

Information we collect

• Order details — your name, email address, phone number (if you provide it), and the design details and files you submit for engraving.
• Payment information — handled entirely by our payment processor. We never see or store your full card details.
• Basic site data — standard information your browser sends, used to keep the site working.

How we use your information

• To review, produce and deliver your custom order.
• To contact you about your order, including sending your secure payment link.
• To respond to your questions and provide support.
• To send occasional updates only if you've asked to join our list. You can opt out any time.

How we share information

We don't sell your personal information. We share it only with the service providers we need to run the business — such as our payment processor and shipping carriers — and only as needed to fulfill your order, or where required by law.

Payment security

Payments are processed through a trusted, encrypted third-party payment provider. You enter your card details directly with them through the secure link we send; those details never pass through or rest on our side.

Data retention

We keep order information as long as needed to fulfill your order, provide support, and meet our legal and tax obligations. Uploaded design files are kept so we can reproduce or reprint your piece if needed.

Your choices

You can ask us what information we hold about you, request corrections, or ask us to delete information we're not required to keep. Just email hello@wovencrown.com.

Children

Our site and products are intended for adults. We don't knowingly collect information from children under 13.

Contact

Questions about your privacy? Email hello@wovencrown.com.