Here's how we get your finished piece to you. Questions about a specific order are always welcome at hello@wovencrown.com.
We ship engraved items to customers within the United States. If you're outside our usual shipping area, reach out before ordering and we'll let you know what's possible.
Shipping is calculated based on your order. Orders over $100 ship free. For orders under that, a flat shipping fee applies and is shown before you pay.
Because every piece is made to order, shipping time is separate from production time. We begin making your item after payment, and we ship once it's finished and has passed our quality check. We'll give you an expected timeframe when we confirm your order.
When your order is on its way, we'll email you so you know to expect it. Delivery times depend on the carrier and your location.
We package engraved pieces carefully, especially glass. If something arrives damaged, contact us within 7 days of delivery with photos of the item and the packaging, and we'll make it right with a remake. See our Refund Policy for details.
Please double-check your shipping address at checkout. We can't be responsible for orders sent to an address that was entered incorrectly, though we'll always do our best to help.
Questions about shipping? Email hello@wovencrown.com.